Privacy Policy for MLDR

Introduction

At MLDR, we are committed to protecting your privacy and safeguarding the personal information you entrust to us. This Privacy Policy provides a detailed overview of the types of data we collect, how we use it, and the measures we take to ensure your information is secure. By using MLDR, you agree to the collection and use of information in accordance with this policy.

Purpose of Data Collection

MLDR is designed to provide businesses with a robust and efficient platform for managing events and operations. To deliver this functionality, we collect and process personal data. Rest assured that every piece of data we collect is essential to the core functionality of the app, ensuring a seamless experience for all users.

What Information We Collect

We collect the following types of personal data:

This information is retained only as long as necessary for the purposes described below.

We process personal data based on contractual necessity. Our customers, typically businesses, rely on MLDR to manage events and related workflows. Without this data, we would be unable to provide the services our customers require.

Data Retention

We adhere to strict retention policies:

How Your Data Is Shared

To deliver the functionality of MLDR, we work with the following third-party services:

Mapbox

MLDR integrates Mapbox for geolocation services. This allows us to provide accurate location-based functionality, such as mapping and navigation features. Mapbox may collect additional data, including session IDs, geolocation, and connectivity information. Certain data collected by Mapbox, such as geolocation data, may be stored outside of the EU in compliance with GDPR’s Standard Contractual Clauses. Please note that disabling location services may affect the app’s functionality.

Microsoft Services

We use Microsoft for:

External Reporting Systems

MLDR uses an advanced language model (LLM) to categorize reports made by users. These reports are then sent to external systems as configured by the businesses that employ MLDR.

Before logging in, you will see an in-app message explaining how we collect and process your data, with a link to this Privacy Policy. By proceeding to use the app, you consent to these practices.

As a user, you have the right to:

To exercise these rights, please contact us at info@novon.digital.

Security Measures

We take the security of your data seriously and implement industry-standard practices to protect it. These include:

Data Breach Notification

In the unlikely event of a data breach, we will inform our affected customers promptly via email, outlining the scope of the breach and any steps taken to mitigate risks.

Children’s Privacy

MLDR is not intended for children under the age of 16. We do not knowingly collect data from individuals in this age group.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be communicated to users directly within the app, ensuring you are always aware of how your information is handled.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: info@novon.digital

Complaints

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the Autoriteit Persoonsgegevens (the Data Protection Authority in the Netherlands).